According to the Big Study by Clio, over 55% of the law firms in the United States are solos. The worst performing answer on average was 36 seconds for legal firms. If you think somebody's got 30 seconds to wait for your firm when there's 20 other options right in front of their face, sadly, I think you got another thing coming.
Closing the Gaps: Maximizing Law Firm Profits through Effective Communication with Eric Schurke
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