I don't think anyone honestly does like talking to customers through a chat widget. And just out of sheer annoyance, you're like, okay, let me just do like a screen share or like do a call where I have it almost sounded like you're like,. let me just like streamline this. But then you mentioned that you quadrupled by just having these calls you quadrupled the amount of people that you converted from a free trial. To like them being paid, which is such a subtle and really important thing, because I think a lot of people that are indie hackers relate to me in this sense that like, I love building cool things. It was more painful for me to sit
Josh Ho (@jlogic) talks raising kids, automating word-of-mouth growth, bouncing back from a previous failed business, and bootstrapping beyond $2M in annual revenue with Courtland (@csallen) and Channing (@ChanningAllen).