I'm Not on Top of Email, Mike

Mike Downey: Have you noticed a change in like where the email is coming from? Like, has it tipped over yet that most people are coming through the contact form or are they still contacting you directly? He says there are three layers of triage to him. The top one is emails from his assistant; he also gets messages from VIPs. "I feel like I'm not on top of email because I have an enormous number of those messages to try to work through"