The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

Navigating a new era of AI-first customer service

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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Transforming Customer Service Through AI Innovations

This chapter explores how AI is revolutionizing customer service by enhancing multilingual support and providing better reporting insights. It discusses changing expectations for AI versus human agents and the necessity for adaptation as AI technologies continue to evolve.

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