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Product Enrichment and Recommender Systems // Marc Lindner and Amr Mashlah // Coffee Sessions #114

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Is There Really a Bad Recommendation?

Oliver: One of the things that I often dealt with where at LinkedIn was the concept of very bad recommendations That basically broke user trust so you can see examples of this people complaining about it. So like really bad is obviously that like you say you want vegetarian food and okay It's an Indian place that mostly so it's vegetarian food but also it's chicken right? Even though great recommendation right Like it's actually most of the menu is that And then we try to fix those technically by finding images that best correspond to that category. Oliver: COVID broke every single test that we had in our system because no one ever expected there would be no events and No cinemas like that was it

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