Why Data Quality is Crucial in the Age of AI with Adam Dille and Zeba Hasan
Modern CTO
Enhancing Customer Support with Data Context
This chapter highlights the significance of clearly defining problems in tech development by focusing on user experience. It explores how Felix, a data-driven tool, enhances customer service interactions by equipping agents with relevant context, leading to improved communication and satisfaction for customers.
00:00
Transcript
Play full episode
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
