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2min chapter
Why Data Quality is Crucial in the Age of AI with Adam Dille and Zeba Hasan
Modern CTO
Enhancing Customer Support with Data Context
This chapter highlights the significance of clearly defining problems in tech development by focusing on user experience. It explores how Felix, a data-driven tool, enhances customer service interactions by equipping agents with relevant context, leading to improved communication and satisfaction for customers.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode