Navigating Online Order Frustrations

What does it really take to be a good digital product manager?

In this episode, Nick Paladino and Chuck Moxley tackle the biggest myths in product management, from the misconception that “the customer is always right” to the idea that product managers are just technical taskmasters. They chat about why making data-driven decisions, understanding customer actions, and collaborating across teams are crucial to creating seamless digital experiences.

In this episode:

• Breaking down common myths about product management
• Why successful product managers are often “wrong”
• How product managers balance data, intuition, and customer insights