12min chapter

Transformation Ground Control: Digital Transformation, ERP Implementation, Change Management, and Digital Strategy cover image

The ERP Implementation Planning Episode

Transformation Ground Control: Digital Transformation, ERP Implementation, Change Management, and Digital Strategy

CHAPTER

Navigating Digital Transformation: The Onboarding Imperative

This chapter explores the crucial role of effective onboarding in client relationships during digital transformation involving new technologies. It highlights the importance of collaboration between clients and solution providers to ensure smooth transitions and maximize customer value. The speakers emphasize the need for a unified system and clear communication strategies to enhance the overall client experience and avoid complications during the ERP implementation process.

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