The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving cover image

329: McKinsey's Venkat Atluri, How to thrive in the ecosystem economy

The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving

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The Role of Tech Companies in Developing the Ecosystem

Amazon is a good example of how tech companies that are consumer-oriented are setting expectations on what to expect from a service and, you know, delivery standpoint. And I think that really should happen in the last decade or so, and then the shift is continuing to happen. But they also, at the same time, are the pioneers in setting the customer expectations on what customers could expect, not only in their personal life and their professional life as well. So those two things together grow tremendous amount of the evolution, the revolution," he says.

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