Weekend Conversations: We Need Dialogue, Not Monologues (Plus, An Unplanned Boston Celtics Update)
Elevate with Robert Glazer
00:00
Navigating Communication Pitfalls
This chapter delves into the intricacies of communication, focusing on misunderstandings and the importance of positive intent. It also highlights the necessity of empathy, clarity, and patience in both personal interactions and customer service experiences.
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