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How to turn around a toxic workplace culture
Working It
Uber's Empathy Wobble
Uber had an empathy problem on trust. 95% of complaints in the organization could be categorized as interactions that somebody was having with their direct manager. People didn't systematically know how to manage, so we just like flooded the place with a very large influx of education. The culture was turned around completely in nine months and you would never hear of the problems again.
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Listen to the best highlights from the podcasts you love and dive into the full episode