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English At Work: Episode 8: Room 301

Learning English Stories

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Anna, Great Job, Mister Socrates

Listen again to some of the phrases all used to praise her. So you were in a difficult situation, and you handled it well. You remained calm, friendly and professional. I want you to take charge of the imperial lemon presentation. Tom, if you speak to a client like that again, there will be disciplinary action. Missus cumquatt was so angry. She emal. What a relief for anna. First thing to morrow, we need o sort this mess out. Oh god, what? It's the boss. Whose boss? Ours the big, big boss based in america. Hallo. Ah, good afternoon, mister socrates. I

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