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77: Creativity, Inc. by Ed Catmull
Bookworm
The Importance of Candor in Brain Trust
The goal of candor is to essentially remove the emotion from the statement. If it's gonna work, the feedback that you give has to be not emotionally charged. Sometimes there's things you just can't do anything about,. No matter what you're gonna say, people are gonna receive it wrong. In those situations, I just don't say anything.
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