5min chapter

How I Built This with Guy Raz cover image

Specialized Bicycle Components: Mike Sinyard

How I Built This with Guy Raz

CHAPTER

The Cost of Compromise

This chapter discusses a critical misstep in product strategy for a bicycle company as the launch of budget-friendly bikes undermined brand integrity and alienated loyal customers. It highlights the internal conflict and repercussions that arose in 1996, ultimately leading to an identity crisis within the company.

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