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168: KPMG’s AI Learning Academy – Amy Vig

Learning Uncut

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Building an AI-Driven Learning Framework

This chapter focuses on the development of an AI skills framework tailored for an academy, utilizing generative AI tools like ChatGPT for structuring. It emphasizes the importance of user testing, the role of subject matter experts, and innovative learning modalities, including a 'learning concierge' to enhance the educational experience. The chapter also discusses practices such as sandboxes, managerial support, and continuous improvement based on user engagement to ensure effective learning outcomes.

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