KPIs for Your Support Team: Measuring the "Unmeasurable" | w/ Erika Macauley
The Art of Online Business
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What's Your Team Role When You're Off?
Team roll breakdowns are for every single person on the team to be able to look at. It's not just for the CEO to look out or the team member for themselves is for everybody. Knowing who's responsible for what when somebody's off, that could be a whole other discussion. I'd expect to see these team roll breakdowns in that area where the whole team already has access. Even if you're doing stuff in Google Drive, a team folder with some of the stuff that I just talked about will make sense.
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