The Community-Led Growth Show - Episode 31 w/ Nisha Baxi, Head of Community at Gong
The Community-Led Growth Show
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How to Be a Successful Gong Customer
Gom is a B2B SaaS company that provides cloud services to businesses. The Gom community has been around for more than 10 years, and it's become an important part of the business. It can be used by companies as a way to gauge whether they are on track with their goals or if there needs to be some work done in terms of customer success. A lot of people talk about case deflection but how do you actually get this right? How does your community help support these different things?
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