As they talked, their faces made all kinds of movements and the tone of their voices seemed to have a life of its own. He noticed one sister saying yes to something while actually shaking her head no. If people said yes, but really felt no, it appeared to show up in their grimaces or body language. A very deliberate brushing back of the strands of her hair would indicate impatience. But a quicker, more unconscious stroke could indicate rapt attention. His breathing patterns fascinated him; certain rhythms indicated boredom and were generally followed by yawn.
Have you ever noticed that what people say is not the same as what they mean? Today I will share an inspiring story I read this week, something counterintuitive I've Learned, and some actionable advice.
By the end of this episode, you will be able to better see behind people's masks to get to what's really happening.
Resources mentioned:
Learn more about Greg, his books and courses at GregMcKeown.com