2min chapter

Crucial Conversations  cover image

Navigating Brand Strategy with Dr Jerome Joseph

Crucial Conversations

CHAPTER

Building Trust and Credibility for Startups

I remember many years back, a startup came up to me and said, can you help us build our brand? And I was really excited, right? Because they were, they had great ideas. And when I checked out the product, it was bad. It was really a bad product. So as a new startup that hasn't got a perfect product, I suppose it's about testing the markets and finding that fit...and then getting the customer endorsement of the product or service.

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