Encore: Turn critics into allies | Bob Langert
TED Business
00:00
How Can You Signal That You Have Good Intentions?
i think it's incumbent on people with power to recognize when they are missing or lacking information, and when that place of privilege sone that prevents them from seeing. i don't mean common ground in the sense of, you know, we can agree on this thing, but we can agree to sort of experience each other's stories. That's one of the ways we empathize, is hearing a personal account,. It's often said that examples are more persuasive than like, statistic so sometimes people might want to just throw the numbers out there... Can you also show people and have them experienceit, which is what we saw happened with bob? Ritters are sort of like data, which sometimes
Transcript
Play full episode
