This chapter explores the concept of accountability and its positive impact on behavior change and relationships. Through anecdotes and stories, the speakers highlight the transformation that occurred within a struggling company when the focus shifted to changing behaviors rather than firing individuals based solely on their numbers. They emphasize the importance of holding oneself accountable in order to hold others accountable.
Holding our teammates accountable is almost never easy, even for the best leaders and the most healthy organizations. On this week's episode, Pat, Cody and Tracy discuss how to hold yourself accountable for holding others accountable.