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The Technology That Is Improving Emergency Response | Business Ninjas: WriteForMe & Intrado

Business Ninjas

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The Importance of Location Information in 911 Call Routing

The time you make an 911 call is important. You want a response as quickly as the call taker determines your location and gets the right resources that's closest to you dispatched in my 30s back almost 30 years ago. We now route about 80 plus percent of their 911 calls are routed based on the location of their device in their hand, their phone. And we're getting better outcomes for the public and for their subscribers by doing that.

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