
Building a Strong Real Estate Team - Episode #328 with Kelly Cardenas
The Persistent Entrepreneur
00:00
How to Set the Vibe of Customer Service
"True customer service is nothing more than a byproduct of authentic relationships between your team members and organization in your company," he says. "Most of us are forward facing. Oh, the guest needs to feel so amazing... So I'm going to be real nasty to my team ... And then we turn around and put a smile on our face." He adds: "In uninhibited constant communication will break down all walls"
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