Don't attribute something to someone that they really didn't do, Landy says. Be honest about what you like and don't say thank you for things you're not thankful for. Go public with your gratitude; everyone loves to be bragged on in a leadership meeting. Public affirmation is so powerful because it elevates the value of an entire organization.
There are two words that should be an essential part of every leader’s vocabulary. Join me for a conversation from 2016 to find out what these words are and why they are so important.
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