Overcoming Automation Challenges in Business Process Outsourcing

Today's guest is Brian Weiss, Chief Technology Officer at Hyperscience. Hyperscience is a software company that provides back-office services and helps automate document processes to turn unstructured content into structured, actionable data. Brian joins us on today's program to dive into the pressing challenges facing business leaders across financial services and insurance sectors as they grapple with digital transformation. His conversation with Emerj Senior Editor Matthew DeMello centers around the persistent struggle to digitize and automate processes traditionally handled through paper-based workflows. Despite the long-standing goal of moving towards a more digital future, early technologies like intelligent document processing, optical character recognition, and robotic process automation have often failed to deliver due to their limitations, creating a trade-off between high automation and low accuracy. This episode is sponsored by Hyperscience. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.