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Understanding Hidden Motivations for Effective Reform
In this chapter, the speakers discuss the importance of understanding people's true goals when designing reforms in various areas of life such as medicine, education, and politics. They highlight that sometimes what people claim to want is not what they actually desire, emphasizing the need to uncover hidden motivations. By delving into the obstacles and complexities of implementing new systems, they shed light on why people may be hesitant to adopt change.