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2023 Big Ideas in Technology (Part 2)
a16z Podcast
Wealth Management - Is There Any Low Hanging Fruit?
The most low hanging fruit in Fintech is anything that requires customer support. I think one of the most decadent features of getting to work with a private bank or being wealthy is the ability to email our phone to have your problem solved this way. That's going to get unlocked for everyone. Having to use an app that doesn't have a field or a drop down that can answer the problem that you have on that day with your bank is a very frustrating experience, as is calling into a call center and waiting forever.
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