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3min chapter
Taylor Swift vs. Ronald Reagan: The Ticketmaster story
Decoder with Nilay Patel
Introduction
This episode is brought to you by Cover Genius. While traditional insurers went missing for millions of live entertainment customers during the pandemic, access tripled how much they make from Ancillary revenue. eBay grew its warranty sales by 500%, within a few weeks of switching from a traditional insurer. Congress held a hearing in 2023 because Taylor Swift fans were so upset about antitrust law. We're diving deep on Taylor Swift, Ticketmaster, and how a handful of policy changes in the 1980s led to one firm so thoroughly dominating the live events business in the United States.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode