In this episode of the Membership Geeks Podcast, I delve into the crucial issue of what to do when members are leaving your membership site because they say they can't afford to stay subscribed.
I explore practical strategies you can implement to address both actual financial challenges and the perception of value that might be causing cancellations.
I'll also discuss how to gather valuable data from departing members and offer them alternatives to outright cancellation. Join me as I share actionable insights to help you retain more members and grow a successful membership business.
In this episode:
- How can you effectively collect data from outgoing members to understand their reasons for leaving?
- What strategies can you implement to address members' financial constraints without losing them permanently?
- How can you present the value of your membership to members considering cancellation due to perceived lack of worth?
- What are some alternatives you can offer to members instead of cancelling their membership outright?
