3min chapter

Young and Profiting (YAP) with Hala Taha  cover image

YAPClassic: Donald Miller on Storytelling for Business, How to Clarify Your Message So Customers Engage

Young and Profiting (YAP) with Hala Taha

CHAPTER

The Importance of Storytelling

The average person spends about 30% of their time daydreaming and it's actually a survival mechanism. When you sit down to watch a movie or read a book or listen to a podcast like this one, your brain will plug in and start paying attention. Story asks questions and then they don't give you the answer until the end. The same is true with brands. If you have not identified what you're helping your customer achieve, especially if you haven't identified the problem that your brand solves for the hero customer, they will stop paying attention to you.

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