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3min chapter
10-Minute Trumpet - Over-indexed on having named CSMs
Gain Grow Retain
Optimizing Customer Success Resources and Developing Strategic Relationships
In this chapter, they discuss the importance of prioritizing customer success resources based on the Pareto principle and highlight the value of developing strategic relationships with key accounts. They also invite listeners to engage with their podcast and upcoming events.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode