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The Power of Emotional Intelligence in Negotiations with Courtney Kelly

Negotiate Anything

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Importance of Emotional Intelligence in Negotiations and Diversity Challenges

The chapter emphasizes the significance of utilizing emotional intelligence in negotiations by adapting strategies based on emotional cues and sensing shifts in conversation dynamics. It also tackles the challenges faced by black professionals in predominantly white industries, discussing the concept of 'othering' and the importance of confidence, purpose-driven actions, and self-acceptance.

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