The Modern Therapist's Survival Guide with Curt Widhalm and Katie Vernoy cover image

Managing Client Cancellations

The Modern Therapist's Survival Guide with Curt Widhalm and Katie Vernoy

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When Do You Charge Your Clients for a No Show or Late Cancellation?

When do you charge your clients for that no show or late cancel? Great question for my newer clients, win they're cancelling. I think when the crancellation policies are too strict or too expensive, then i think it can really inda making attendance worse. And potentially people back out treatment when you're enforcing your policy.

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