The fundamental requirement, so to speak, of skill said that you want to emphasize on the book is actually called alignemen. There's four levels of alignment we have to consider, and i'll go from the inside out. We start with the individual. How does an individual know how there were contributes to success of the product? How does that impact its customer, its users in that product? How do they know that their work matters? And then the third one is organization alignment. Is the organization allind its resources, expectations, built teams, empowered individuals to effectively achieve the things that the company exists to do? If those things aren't happening, it can be very difficult to aline

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