Introduction

Today's guest is Martin Miller, former Director of Site Reliability Engineering at Blackhawk Network. Martin works with business owners and executives to deliver productized solutions and improve user experience and service delivery. He brings process and building expertise in software design and development, enterprise architecture, deployment, data security and compliance. He has a proven track record of success directing cross-functional and multi-site teams in agile scrum environments, combined with a talent for effective IT projects, capacity planning and implementation.

In the episode, Martin will tell you about:

The great work he did with BlackHawk,

How ServiceNow is adding value to their business,

Interesting projects they are working on,

Key advice when starting  your implementation journey &

Advice he would offer to his younger self