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Poor Coordination: A Silent Killer of Strategy Implementation and Learning
This chapter discusses the issue of poor coordination across different divisions, functions, and geographic regions, which is identified as a silent killer of strategy implementation and learning. The challenges of coordination are exacerbated by the shift to remote work. The central problem is the integration of different perspectives and departments, which requires clear direction and mechanisms for collaboration. The chapter provides examples of companies implementing coordination mechanisms, such as project teams and matrix organizations, to improve coordination and achieve better business results.