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E54 - James Timpson: How generosity leads to wealth
The High Performance Podcast
Are You Looking After the People at the Coal Face?
i've given myself a written warning. All timpson's colleagues get their birthdays off as an extra day off. But i've sneaked to see our area manager. I mean, thei had five thousand people like in that message. And then there was one further down here, which i thought was brilliant. It it really resignated with people. A viva, we'll take you there. We don't do any funny schemes, because i actually think from a customer's point of view, that's probably more important. To day, a novelty thes choice is when you go to shops. That, for me, is enough to now u timpson's rather than somewhere
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