Local Development & Maddening Bureaucracy - The Unicorn Project by Gene Kim
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Navigating Bureaucratic Frustrations
This chapter explores the challenges faced by middle management and employees in large organizations during the pandemic, emphasizing the disconnect between staff and their roles as mere numbers. It highlights the struggles of a talented engineer, Maxine, as she attempts to navigate convoluted processes and outdated systems that hinder her productivity. The discussion critiques the inefficiencies of traditional corporate structures while contrasting them with the agility of open-source initiatives, showcasing the potential for more streamlined approaches to problem-solving.
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