The Official SaaStr Podcast: SaaS | Founders | Investors cover image

SaaStr 253: TaskRabbit Founder Leah Busque on Lessons Learned from a Product Reboot

The Official SaaStr Podcast: SaaS | Founders | Investors

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How to Roll a New Customer Experience Back to the US Market

We had millions of customers and we had 50,000 taskers on the platform in the US at the time. We needed all of this information upfront so that we could do instant booking and instant matching. This was as I look back, would I do this again? God, I hope so because it completely changed the trajectory of the company but it was tough times.

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