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(265) Humanizing Rules

WB-40

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The Fall Out of G4s

G4s ended up on the naughty step with the government because they had essentially ripped them off. The motivation really of the people who aren't necessarily responsible at the end of the day, but they have been motivated by a measure which is probably to design it to make it work. No matter what rules or incentive programs you put in place, there are going to be what we loosely term side effect. It's just another effect. And so I, my view is that organizations need to start looking and saying whenever we're doing,. We're writing rules, policies, training, particularly incentive programs, what is it that could go wrong here? So ethically hack those and say, okay,

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