
When bureaucrats try to understand human behaviour
7am
00:00
Is There a Problem for the NDIA?
There is fraud in the NDIA. It's not in any huge numbers in terms of actual criminal fraud, but they have been people gone to jail. The Robodet Royal Commission has given us an insight into something that these bureaucrats call behavioral nudging or behavioral influencing. Two people who developed the very first conceptualization of the Robodet scheme are now working in very senior positions at the National Disability Insurance Scheme.
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