Making the Fan cover image

Portals: The Best Tool to Reduce Friction in Your Customer Journey

Making the Fan

CHAPTER

Willy's Chocolate Experience Disaster

Exploration of the chaotic Willy's Chocolate Experience event in Glasgow, discussing the poorly written website content, unrealistic magic tricks, and attendees resorting to calling the police due to disappointment.

00:00
Transcript
Play full episode

Remember Everything You Learn from Podcasts

Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
App store bannerPlay store banner