Mastering Communication in Luxury Property Management

Are you losing potential owner leads after the first call? Discover the crucial mistakes property managers make when speaking with potential owner-clients and learn how to transform those conversations into lasting partnerships. Jen Merritt of RentScale joins us to reveal the art and science including specific language cues that build connection, and the follow-up strategies that truly resonate.

Feel the frustration of missed opportunities? Jen shares powerful insights on avoiding the dreaded "show up and throw up" approach and instead, creating genuine rapport. Learn how to earn a prospect's trust and address their specific pain points, turning initial inquiries into committed clients.

Plus, hear an unbelievable story of Jen's extreme dedication to winning over a key owner-client. This episode is packed with actionable advice to help you stop leaving money on the table and start converting more owner leads with authenticity and impact. 

RentScale - Helping property management companies grow faster and smarter by mastering the new owner-client acquisition process.

Lead Simple - manage more doors with less stress using LeadSimple

Property Manager Websites - the highest performing property management website in the industry

Rentvine - the property management software you can trust

NARPM Orlando Event: Register here

PMbuild - Marc’s education for property managers

Join Marc’s new property management Facebook group

This podcast is produced by Two Brothers Creative.