Ep 290: Pet Health Comes Home with MySimplePetLab's Jen Hagness
DTC Podcast
How to Retain Customers With Tests
A huge part of this business is going to be retention and the customer experience. We see today, repeat purchases are almost 40%. I think it's only going to continue to get better as we bundle it in the animal health sector. And then, we'll be launching some new product in second quarter next year which I'd love to come back and talk more about if you'll have me back.
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