AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
2min chapter
How Inflatable Packers are Transforming the Mining Industry with Clem Rowe
Dig Deep – The Mining Podcast Podcast
Is There a Way to Help Our Customers?
We have to tread very careful line there, because most of our customers are, in fact, service companies. And so we can't be seen to be competing with them. So what we prefer to do is form partnerships with these companies. We train ther people in how to use our products and support themi using them on sight. That might be sending people on sight for training, could be training them in our factory a. It can be just remote somall support, which is becoming more and more common in these coved times where you can't travel.
00:00
Transcript
Episode notes
Speaker 2
I take it you work with clients in terms of actu using the products in the mine.
Speaker 1
We do. We have to tread very careful line there, because most of our customers are, in fact, service companies. There'll be consultants or drillers or straight out service companies. And so we can't be seen to be competing with them. So what we prefer to do is we prefer to form partnerships with these companies. And be it a driller ora straightout, or a consultancy or a service company, train ther people in how to use our products and support themi using them on sight. And that might be sending people on sight for training, could be training them in our factory a. It can be just remote somall support, which is becoming more and more common in these coved times where you can't travel. So yet, wif we've positioned ourselves as a our equipment supply manufacturir designer, and on the service side, we offer service where it's needed. And we try very hard not to tread on the toes of our customers in doing so. You know, yes,
Speaker 2
i understand. Clen. Really appreciate your time in give us an overfew of obsen plates or packets. And i'm sure a number of our audience would be, and will be interested in finding out more. Amyour obsevial products and how you can help help them? How can they go about doing that? Are you on any social media platforms? As well.
Speaker 1
We are. We're on linkedin and a anfis bookyou coun find us. And certainly, the web sideis is always developent. There's a lot of information on the web side. Is also a lot of animations and vindias, which people find useful. It's a quick inshrow into different, different aspects of of howo quipment works. We may well be putting a copy of this fol up ther too, as an intry.
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode