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From journey mapping to journey management / Jochem van der Veer / Episode #167

Service Design Show

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Dado and the Service Design Show - The Journey Management Index

The journey management index is the first initiative to emerge from the partnership between Dado and the service design show. If you want to assess your own journey management capabilities, you can now do so using the journey management index. Head over to servicedesignshow.com slash index for all the details or click the link in the show notes of this episode. Mark Fontaine: I really hope you enjoy this conversation and got something useful out of it. Once again, I want to thank Johan for coming on the show and sharing his stuff with us.

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