6min chapter

The Marketing Book Podcast cover image

498 Buyer Personas by Jim Kraus

The Marketing Book Podcast

CHAPTER

The Five Rings of Buying Insight

The chapter explores the five rings of buying insight - priority initiatives, success factors, perceived barriers, decision criteria, and buyer's journey - to understand buyer motivations, outcomes, concerns, decision-making processes, and buying journeys. It also emphasizes the importance of comprehending buying decisions to aid salespeople in addressing customer inaction, citing insights from an analysis of 2.5 million sales calls during COVID that reveal common reasons for purchase hesitation.

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