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24. Feelings First: How Emotion Shapes Our Communication, Decisions, and Experiences
Think Fast Talk Smart: Communication Techniques
The Hairy Arm
Many of our dents, many of the people i coach, and i'm sure you come across, want to get the pitch just right. An imperfect petis can actually backfire. There's a related phenomenon called a harry armed phenomenon. I don't no matter if you're familiar with his hairy arms, like hair on your arms. It is an apocryphal story where an advertising executive makes the picture perfect pitchto a climb but it doesn't pay off.
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