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53. Promoting a Healthy Workplace Culture for Volunteers with Marianne Chance

Volunteer Nation

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How to Deal With a Volunteer's Emotional Impact

"We can't rule this out that the volunteer was not even impacted by it. Like they were just like, what are you talking about? No, didn't bother me at all." "There is an art to this to try to suss out in your gut whether or not it's like a high level, high impact thing or it's a not so big of a thing moving on thing," she says. 'I would tease out with that employee and treat them as though, okay, we're now turning to policy and procedures'

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