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Deep Dive into Trip Protections featuring Jeff Rolander | Ep 132

Geobreeze Travel

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The Role of Credit Card Companies in Reimbursing Customers

We do routinely have to address whether a customer has been refunded by anyone else, including the airlines. Hotel expenses are one of the places where sometimes that happens. If they've got receipts for them, it's probably not that they have also filed those receipts with the airline. But we don't have a secret network where we can find out the chase page of $50 and we're going to pay you $10 as the remainder.

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